New functions on Rutronik’s Webg@te eCommerce platform
• News • South-East European INDUSTRIAL Мarket - issue 3/2009
With its Webg@te eCommerce platform, Rutronik Elektronische Bauelemente GmbH has offered stock around the clock over the past five years. Rutronik has now redesigned the Webg@te to be even more informative. As of now, users will be able to look up alternatives for most articles quickly and easily. This way, the customer can conveniently find replacements for discontinued articles, equivalent products with a shorter delivery time as well as possibly less expensive alternatives from other manufacturers. Technical support by Rutronik product specialists rounds off the online offer.
Behind Webg@te is a multifunctional online tool which, apart from the product catalogue, includes a product change notifications database and procurement. Once again, Rutronik has expanded the functions of the product catalogue.
As of now, the user is able to look up a suitable alternative for many articles quickly and easily, simply at the touch of a button. Based on the technical parameters, a search for an equivalent replacement is initiated. The search results will be sorted and displayed automatically according to the degree of conformity. Differences in the specifications will be displayed in colour.
In addition, it is now possible via an online form to ask questions about any product in the catalogue. The inquiry will be forwarded directly to the appropriate product manager, who will process it immediately and answer by e-mail. This way, Webg@te not only offers an online catalogue but also personal customer advice and support.
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